Frequently Asked Questions
Are you a manufacturer?
Yes, we are a professional manufacturer with over 10 years of industry experience.
What are your main products?
We specialize in Jewelry Pouches, Velvet Pouches, Microfiber Pouches, PU Leather Pouches, Cotton Bags, Satin Bags, Canvas Bags, Shopping Tote Bags, and Jewelry boxes.
What is your sample policy?
Free samples can be offered for standard items without custom logos. For customized samples, there is a fee of $30 USD, which is refundable when your order meets the MOQ requirement.
What is the production lead time?
Mass production typically takes 10-15 workdays after sample confirmation. Customized logo samples take 7 workdays, and stocked samples can be dispatched within 2 workdays.
How do you ship the products?
For small orders, we usually deliver via DHL, UPS, or FedEx. For large orders, we recommend shipping by sea or air.
What are the payment terms?
We accept payments via trade assurance on Alibaba.com, T/T, Western Union, or PayPal.