Q1: What is your minimum order quantity (MOQ) for custom packaging?
Our MOQ typically starts from 500 to 1,000 units per design. This depends on the specific dimensions, material requirements, and overall complexity of your box configuration.
Q2: Can I request a physical sample before moving forward with bulk production?
Absolutely. We offer structure-only blank samples as well as fully printed pre-production samples to verify custom dimensions, print clarity, and finishing options prior to placement of bulk runs.
Q3: Which digital artwork formats do you support for customized printing?
We request high-resolution vector files saved in PDF, AI, PSD, or EPS formats with a minimum setting of 300 DPI. All text fonts should be converted to outlines/curves.
Q4: What specialized paper finishings are available for selection?
We support a full selection of surface enhancements including gloss/matte lamination, UV varnish, hot foil stamping, embossing, debossing, and overall soft-touch coating treatments.
Q5: What is the standard turnaround timeframe for sampling and shipping?
Sample turnaround ranges between 3 to 7 business days. Mass production averages 10 to 15 business days from your final design proof confirmation and deposit receipt. Shipping times vary by method.
Q6: Do you accommodate custom box sizes, configurations, and internal inserts?
Yes, all output is fully customizable. We produce custom dimensions, custom shapes, and offer tailored inserts constructed from EVA foam, EPE foam, plastic trays, or cardboard slots to protect your goods.